Frequently Asked Questions

At Emberly Jean, we specialize in personalized metal signs for every occasion. Whether you’re looking for custom nursery decor, wedding gifts, address signs, or something for sports and motor enthusiasts, we’ve got you covered. We're constantly expanding our product offerings, so stay tuned for more personalized treasures coming soon!

Each sign is made to order with care to ensure the highest quality. Production typically take 3-5 businesss days to create, plus shipping time. We’ll keep you updated every step of the way.

At this time, we’re focused on serving customers within the USA. However, we’re working on expanding our shipping options—stay tuned for updates!

We accept all major credit cards, Apple Pay, PayPal and Venmo. Our checkout process is secure, ensuring your information is protected.

We love rewarding our customers! New customers who sign up for our emails will receive 10% off their first order. Be sure to follow us on social media and subscribe to our email list for updates on exclusive deals and promotions!

Due to the custom nature of our products, we typically cannot accept returns or exchanges on personalized items. However, if there’s an issue with your order, please reach out to us—we’re here to help and ensure you’re completely satisfied.